mitel peripherals

Mitel's newest peripheral for the desktop portfolio is the Mitel 5610 DECT Handset and Mitel IP DECT Stand for the 5300 Series IP Phones. This unique accessory offers unprecedented convenience and limited mobility for IP Phone users. The 5610 DECT Handset, with full dial pad and vibrant, illuminated color screen, gives users the freedom and mobility to move away from their desk within their office or adjacent offices. The IP DECT Stand simply snaps onto a Mitel IP Phone, and supports up to eight 5610 DECT Handsets. Working behind the Mitel Communications Director (MCD), SIP call processing functionality is provided on these sleek cordless handsets. The 5610 DECT Handset and IP DECT Stand is the ideal mobility solution in hospitality, education, health care and retail, as well small and medium businesses and enterprise markets.

Features of the 5610 DECT Handset and IP DECT Stand include:

• IP DECT Stand supports up to eight handsets and three simultaneous calls
• Supported on Mitel 5312 / 5324 / 5320 / 5330 / 5340 and 5360 IP Phones
• Handset supports color display with backlighting and auto dimming
• Full dial pad with navigation keys, soft keys, answer and end keys
• Teleworker support
• Supports Dynamic Extension on MCD
• Menu (OK) Key provides graphical menu options for Contacts, Settings, Messages and Call Logs
• Settings allow users to adjust audio preferences, ringer melodies, telephony functions, call forwarding options, and to access system and network settings
• Speakerphone capable, with adjustable volumes, including mute
• Nine polyphonic ring tones
• Handset supports operating time of 8 hours talk / 240 hours standby
• Multiple languages supported on the 5610 DECT Handset
• Optional IP DECT Repeater extends signal range of handsets
• DECT-based design: DECT 6.0 cordless technology provides higher quality voice transmission, density, and less interference compared to Bluetooth
• Operating range of up to 50 m (150 feet) indoors or 100 m (300 ft) outdoors
• Supported on MCD

Mitel's newest IP peripherals, the Mitel Cordless Handset and Mitel Cordless Headset, are unique accessories that offer unprecedented convenience and corridor mobility for users of the Mitel 5330 / 5340 / 5360 IP Phones. The Cordless Handset and Cordless Headset allow the user to have personal area mobility with a potential range of up to 90 meters (300 feet) from their desk within their office or adjacent offices, while still communicating via their desk phone. No more missed calls when you step away from your desk for a few minutes to go to the filing cabinet or fax machine or talk to a colleague a few desks away!

Features of the cordless accessories include:

• Initiate call / end call key
• Volume control keys
• Mute key
• Built-in ringer in the Cordless Handset
• Place outbound calls while mobile with programmable “auto speed dial” upon off-hook
• Mitel Speak@Ease or “0” or secretary speed call
• LED indicators on the cordless module, Cordless Handset and Cordless Headset indicate both connectivity and charging status
• Eight hours talk time
• 43 hours standby time
• Operating range of up to 300 feet in a typical office environment
• Out of communications range warning tone
• Support for two cordless devices (Cordless Handset and Cordless Headset) per cordless module
• Integrated Cordless Headset functionality eliminates the need for a handset lifter
• DECT-based design: DECT 6.0 cordless technology provides higher quality voice transmission, density, and less interference compared to Bluetooth
• Supported on both the Mitel 3300 IP Communications Platform (ICP) and the Mitel SX-200 IP Communications Platform (ICP)

Ideal for users with high bandwidth requirements, the Mitel Gigabit Ethernet Stand delivers the latest technology and advancements in Gigabit Ethernet connectivity for Mitel IP phones. This unique peripheral device gives all compatible Mitel IP phones the ability to migrate as the customer’s network evolves, thereby providing capital investment protection. There’s no longer any need to change out the phones for more expensive models in order to get gigabit connectivity at the desktop!

Features

• Gigabit Ethernet Stand addresses the requirements of customers with higher bandwidth needs at the desktop
• Enables Mitel IP phones to operate in a GbE LAN (10/100/1000 Mb) environment
• Dual Port 100/1000baseT built into a phone base that attaches easily to existing Mitel IP phones provides capital investment protection
• Stand format easily attaches to Mitel IP phones, leaving the module slot free for use with Programmable Key Modules, the Line Interface Module, or the IP Conference Module
• Provides three ports: a Gigabit Ethernet LAN port to connect to the Gigabit Switch, a Gigabit Ethernet PC port and a 10/100 MB Ethernet connection to the IP phone
• Supported across a range of IP desktop devices for greater choice for your customers

The Mitel Wireless LAN (WLAN) Stand is a unique accessory that allows you to put your Mitel IP phone where it’s most convenient for you, and not be constrained to the area around your LAN or Internet connection.

The innovative design of the Wireless LAN Stand allows your wired Mitel IP phone to be converted to a wireless device so it can connect to the wireless network anywhere in your enterprise, small business or even at home.

Alternatively, the Wireless LAN stand connected to an IP phone can allow that phone to act as an access point for up to six other wireless Mitel IP Phones. You can connect a PC to the 2nd port of the Wireless IP phones to have wireless data access. Create your own wireless LAN in small installations!

Features

• Allows an IP phone to operate as both a Wireless Client or an Access Point that supports voice, data and video over a wireless network
• Operating as an Access Point, provides wireless accessibility for up to six IP phones that have the Wireless LAN Stand installed
• Supports both 802.11b and 802.11g wireless standards
• In Access Point Mode, supports Wireless Multimedia (WMM) for wireless voice prioritization (QoS), and WPA/WPA2 for security on a wireless network
• Supported across a range of IP desktop devices for greater choice for your customers
• Provides wireless data access for the PC via the 10/100 LAN port in the IP phone
• Eliminates Ethernet cabling for wireless IP phone clients

The 12- and 48-button Mitel IP Programmable Key Modules (PKMs) extend the capabilities of the Mitel 5224, 5235 and 5324 IP Phones with additional buttons and LED indicators. With these expansion modules, you can easily add 12 or 48 or up to 96 buttons to the existing buttons of the 5224, 5235 or 5324 IP Phone. The IP PKM Interface Module added to an IP Phone allows the IP PKM 12 or 48 to be easily connected to the IP phone, without the requirement for an additional LAN port.

These 12, 48 or 96 additional personal keys can be programmed as feature keys, speedcall keys, Direct Station Select (DSS) keys, or line appearance keys. Each key has a line status indicator that works the same way as those on the associated telephone. The additional keys can be easily programmed through the telephone or by the system administrator.

Mitel 5310 IP Conference Unit provides full-duplex, advanced IP conferencing through sophisticated acoustic beam forming technology. With this new technology a microphone array focuses on the party speaking, virtually eliminating all ambient room noise and sidebar conversations. Highly intuitive to use, the 5310 IP Conference Unit connects to the Mitel 5224, 5330, 5340, and 5360 IP Phones, enabling the user to manage the conference through familiar telephony controls, and eliminates the requirement for an additional LAN port.

The 5310 IP Conference Unit is compatible with the Mitel 3300 and SX-200 IP Communications Platforms (ICPs) and is designed for larger meeting rooms up to 20' x 30'.

The 5310 IP Conference Unit also supports multimedia capabilities through the Mitel Video Conferencing Solution, enabling multimedia conferencing through the “touch of a button” on a 5224 IP Phone.

Mitel 5310 IP Conference Unit provides such features as:

• Full telephony functionality / single LAN connection
• Plugs into 5224, 5330, 5340, and 5360 IP Phone for full conferencing and telephony functionality
• Superior voice quality
• Acoustic beam forming technology, noise reduction, and automatic gain technology to focus microphone beam on lead speaker and eliminate background noise and sidebar conversations
• Full-duplex operation supports natural conversation
• Direction indicators
• Integrated LED direction indicators
• Optional remote control

The Mitel® 5550 IP Console is an advanced PC-based enterprise operator solution with a highly intuitive graphical user interface (GUI) that utilizes screen-based call status along with call handling prompts, and real-time busy lamp field (BLF) status, to make the 5550 IP Console the complete answer point solution for any business. With the industry leading Transfer Assistant, operators are more efficient and accurate then ever before. The Transfer Assistant provides operators with an automatic, dynamic search for every caller and displays the most-likely transfer destinations in a compact, visually pleasing layout.

Utilizing Microsoft® Office Communications Server 2007 for presence and instant messaging capabilities, gives operators the ability to ensure that no customer is transferred to voice mail. With Microsoft Exchange® ,operators can run calendar look-ups to help see when an internal party's status will turn from busy to available, giving customers the best call experience possible.

Multi-tenanting support makes it easy for several companies to share a single answer point. Operators are prompted with Call Greeting Cards, making it simple for operators to handle calls in any multiple company scenarios.

Businesses free up valuable office space when operators work from home with the Teleworker solution through the Mitel Border Gateway (MBG), or set-up operators to help during peak call traffic times to make sure all customers get the professional service they deserve.

The 5550 IP Console is ideal for high volume, call handling environments using the Mitel Communications Director (MCD) platform.

Mitel 5550 IP Console provides additional features such as:

• Transfer Assistant: displays the results of an automatic and dynamic search for each caller to allow for quick, efficient transfers
• Quick Transfer / Answer: provides operators the ability to select how they want to transfer calls, using one of three methods: Normal, Auto-Transfer, Auto-Transfer / Answer (Auto-Transfer completes the transfer automatically when an operator selects a destination)
• Calendar Look-Up: allows operators to quickly see when contacts are busy or available to help facilitate accurate transfers
• Presence, E-mail, and Instant Messaging: integrates with Office Communications Server 2007 for advanced user computer status and collaboration capabilities
• My Call History: provides an inclusive history of all calls handled by a particular console
• All Console Call History: provides all operators with a complete call history of all calls that have been handled by the answer point, giving the operators the ability to track down difficult transfers
• Busy Lamp Field (BLF): allows operators to monitor up to 5,000 extensions or line appearance statuses on a single MCD, or across a cluster or network of MCD's
• Multiple BLF Lists, Customizable BLF Views, and Tile-Based BLF: provides at-a-glance phone status of contacts in a simple, neat and customizable view
• Comprehensive Hospitality Feature Set: provides a suite of unique hospitality features to hotel operators and receptionist
• Personal Customization: allows operators to present information the way they want
• Attendant Reports with Mitel Call Accounting: allows managers to monitor the call traffic of the answer point, which is necessary in order to focus staffing requirements during peak call times
• Incoming Calls Queue: provides visual indication of all incoming calls, allowing operators to prioritize calls and customize their greeting based on calling line information
• Direct Station Select (DSS): enables operators to answer internal ringing extensions
• Reminder Notes: provides operators with additional information to handle calls with a personal touch
• On-Screen Scratch Pad: enables message taking, and alpha numeric support (text to number) for each individual operator
• On-Screen Bulletin Board: provides a common area for operators to share notes, messages and details across the answer point, and each operator can edit and view the bulletin board
• Recover Key: enables the ability to recover the last transfer with a single button
• Call Answering Priority: allows operators to connect calls based on pre-programmed criteria
• Call Waiting Threshold: allows incoming calls to be routed to other consoles, reducing wait times
• Training: supports dual handset / headset jacks for monitoring or training new operators
• Multiple Languages: supports English, French (Canadian / European), Spanish (North American / European), Dutch, German, Italian, Portuguese (Brazilian), Swedish, and Simplified Chinese

GN Headsets for Mitel Phones

Through its Jabra brand, GN is a world leader in innovative headset solutions. Their productivity-boosting solutions feature excellent sound quality and clear reception, while ensuring secure conversations. With Jabra, you can expect the very best in sound, comfort, durability, selection, and service. A hands-free solution from GN will always be the very best choice for you and your customers.

Jabra® is a registered trademark of GN Netcom A/S.

Plantronics Headsets for Mitel Phones

Expand your IP telephone and console functionality with Headsets from Plantronics.

Plantronics, Inc. introduced the first lightweight communications headset in 1962 and is today the world's leading designer, manufacturer, and marketer of lightweight communications headset products. Plantronics offers mobile headsets to address the cordless and mobile phone market, next-generation computer audio headset products for computer applications, and corded and cordless headsets and systems for the office, small office / home office and contact centers